(1) Your feedback is invaluable to us. Should you encounter any issues with our products, please contact us. Our technician will provide you with insightful advice.

(2) Upon receiving your parcel, if you find yourself less than satisfied with the goods or encounter any issues, please reach out to us immediately. Kindly provide a detailed photo to help us understand the matter better.

(3) Should there be any necessity for a full refund, please ensure that all items are returned in their original, pristine condition, free of any physical damage. Please note that the buyer is responsible for all associated shipping costs.

(1) We ship exclusively to your confirmed address. Kindly verify its accuracy before purchasing.

(2) Most orders are dispatched within 3-7 working days upon payment confirmation.

(3) Typical shipping duration is 7-25 working days. Most items deliver within 2 weeks, though delays may occur due to uncontrollable factors (such as inclement weather). Should this happen, contact us, and we will assist in resolving any issue.

(4) Inspect the package upon receipt; if damages are present, reach out to us immediately.

(1) We accommodate EXW and FOB payment terms for your convenience.

(2) Ensure payment is finalized prior to shipment.

(3) Please note that import duties, taxes, and charges are not included in the item price or shipping fees and are the buyer's responsibility.